Senior ServiceNow Architect

Job overview

The Senior ServiceNow Architect role is onsite in Cambridge, MA; compensation is not specified. AbbVie’s mission is to deliver medicines and solutions addressing serious health issues, and this role provides enterprise technology architecture leadership. The architect guides service management and workflow solutions to ensure they are scalable, secure, and aligned with enterprise standards and business objectives. The role translates stakeholder needs into sustainable designs, governs architecture, assesses risks and integrations, and contributes to technology roadmaps.

What you'll do

• Develop discipline strategy and enterprise architecture
• guide ServiceNow and service management solution design
• assess risks and mitigation strategies
• translate stakeholder requirements into scalable solutions
• evaluate solution options, integrations, security, and technical fit
• mentor and share architectural practices
• assess emerging technologies
• manage vendor relationships
• ensure policy and compliance alignment
• contribute to roadmaps and project plans.

What we're looking for

Skills & competencies

senior servicenow architect

servicenow

enterprise architecture

service management

workflow automation

cambridge ma

abbvie

solution design

security and compliance

regulated environment

hr solutions

grc

mentoring

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, medical, dental, and vision insurance, 401(k), and eligibility to participate in long-term incentive programs.

Why this role

Enterprise architecture leadership across ServiceNow, service management, workflow automation, and regulated technology environments.

About the employer

AbbVie is hiring for this role. Industry: Research and Development in Biotechnology (except Nanobiotechnology). Sector: 54.