Shift Leader

Job overview

The Shift Leader role is onsite in Windermere, FL. Compensation is not specified; the posting describes it as competitive. The role supports Papa John’s restaurant operations and customer service. The shift leader supervises shifts or work areas to help ensure high-quality products and customer service while supporting restaurant profitability. The role coordinates shift coverage, addresses performance issues, maintains product quality and service standards, and supports cash and inventory management.

What you'll do

• Supervise shifts or work areas
• perform assigned workstation duties and follow product preparation procedures
• support customer needs and respond to complaints
• help ensure shift coverage
• provide immediate feedback and correct problems
• maintain product quality, customer service, cleanliness, and performance standards
• use the FOCUS System to support profit goals
• perform cash management duties
• assist with inventory management.

What we're looking for

Skills & competencies

shift leader

windermere fl

papa john’s

restaurant operations

shift supervision

customer service

food preparation

cash management

inventory management

focus system

food safety certification preferred

training programs

employee referral program

competitive compensation

Work arrangement

• Weekend coverage required

Benefits & perks

• Weekly paychecks, flexible hours, 50% discount on carryout orders, employee referral program, and training and recognition programs.

Why this role

High school diploma or GED, ServSafe or local/state food service certification, and previous restaurant shift-lead experience are preferred.

About the employer

Papa Johns - Team Oney is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.