Service Advisor

Job overview

The Service Advisor role is onsite in Syracuse, NY, with an 8 a.m.–5 p.m. schedule and stated compensation of $50,000–$75,000 per year plus commission. Syracuse Rustproofing has provided customer service for more than 50 years. The advisor supports customers through service check-in, product and service explanations, appointment booking, vehicle-status updates, and follow-up on sales leads. The role helps build lasting customer relationships while supporting sales and a clear service experience.

What you'll do

• Check in service customers
• explain available services and products
• follow up on sales leads
• enter sold products and services into billing software
• take incoming calls and book appointments
• update customers on vehicle status
• conduct quality-control inspections before pickup
• explain services performed at pickup
• maintain a professional work environment.

What we're looking for

Skills & competencies

service advisor

automotive services

customer check-in

sales leads

appointment booking

vehicle status updates

syracuse ny

syracuse rustproofing

$50k–$75k/year

commission

401(k) match

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with matching, dental, health and vision insurance, employee discount, paid time off, and parental leave.

Why this role

The posting describes a base salary plus uncapped commission and an 8 a.m.–5 p.m. schedule.

About the employer

Syracuse Rustproofing is hiring for this role. Industry: All Other Automotive Repair and Maintenance. Sector: 81.