Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Omaha, NE. Pay is $23–$25 per hour. The posting describes the work as supporting Skarda customers; CERTIFIED POWER LLC is the listed employer. The representative provides timely, organized customer support by answering inquiries, preparing quotes and orders, and helping customers identify suitable replacement parts. The role coordinates with vendors and maintains positive working relationships with customers, vendors, and factory representatives.

What you'll do

• Answer customer inquiries about quotes, product specifications, order status, shipping and receiving dates, expediting, and returns or repairs
• generate quotes and orders
• update customer records in Prophet 21
• contact vendors to confirm product availability and pricing
• assist customers with replacement parts and product research
• maintain professional customer and vendor relationships.

What we're looking for

Skills & competencies

customer service representative

omaha ne

certified power llc

$23–$25/hour

customer inquiries

quotes

order processing

prophet 21

replacement parts

vendor coordination

pneumatic components

hydraulic components

microsoft office

Work arrangement

• Weekend coverage required

Why this role

The posting notes that pneumatic or hydraulic component knowledge is helpful but not required and that willingness to learn is important.

About the employer

CERTIFIED POWER LLC is hiring for this role. Industry: Industrial Machinery and Equipment Merchant Wholesalers. Sector: 42.