Seasonal Holiday Retail Manager — Jacksonville Mall

Job overview

The Seasonal Holiday Retail Manager role is onsite at Jacksonville Mall in Jacksonville, NC. Compensation is not specified. Cherry Hill Programs creates holiday and souvenir experiences for children and families. The manager leads seasonal photo operations, staffing, sales, and guest service to help families have a positive Santa visit and photo experience. The role also coordinates with venue partners and oversees seasonal setup, breakdown, and equipment security.

What you'll do

• Create schedules and ensure staffing coverage
• recruit, hire, train, and onboard team members
• oversee daily operations and site performance
• respond to business calls and emails
• drive sales, cash-handling compliance, and team performance
• submit deposits and financial paperwork
• coach staff on guest service
• build relationships with venue partners and vendors
• resolve guest concerns
• manage seasonal setup, breakdown, and equipment security.

What we're looking for

Skills & competencies

seasonal retail manager

jacksonville nc

cherry hill programs

holiday retail

santa photos

team leadership

staff scheduling

guest service

sales

seasonal operations

evenings

weekends

holidays

Work arrangement

• Weekend coverage required

Benefits & perks

• Same-day pay options, employee referral program, one free Santa visit with photo prints and holiday cards, a personalized digital Santa message, and three months of Pixie Post access.

Why this role

Includes same-day pay options, an employee referral program, holiday perks, and possible opportunities to return for future seasons. The schedule includes evenings, weekends, and holidays.

About the employer

Cherry Hill Programs Inc is hiring for this role. Industry: Gift, Novelty, and Souvenir Retailers. Sector: 45.