Call Center Manager
Compensation
$26 – $28 /yr
Employment type
Part-time
Work setting
On-site
Location
New York, NY
Schedule
Day shift
Posted
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Job overview
The Call Center Manager is an onsite position located in New York, NY. The pay range is $26.00 - $28.00 per hour. This role exists to oversee daily call center operations and lead a team responsible for customer service, sales inquiries, and reservations to ensure high-quality service and operational goals are met.
What you'll do
- Supervise daily call center activities
- monitor service levels and team performance
- coach and train staff
- resolve complex customer issues
- oversee inbound calls and reservations
- track metrics and provide reporting
- ensure policy adherence.
What we're looking for
- Skills & competencies
- part-timeday shiftnew york nysps north americacall center managercustomer servicemanagementonsite$26-$28/hr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, 401(k) with match, PTO, education discounts, pet insurance, legal program.
Why this role
Global workplace solutions company, career growth, learning and development culture, comprehensive benefits.
About the employer
SPS North America is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 11-3051.00
You'll be redirected to the employer's application page.
Listing ID: 7c71b363-56f0-489b-854c-ac8c987276c2