Customer Experience Specialist, Automotive Sales

Job overview

The Customer Experience Specialist, Automotive Sales role is an onsite, full-time position in New Bern, NC. Compensation is not specified; the posting describes uncapped earning potential. New Bern Auto Group represents Chevrolet, Lincoln, and Volvo in New Bern. The role guides customers through vehicle selection and purchase using inventory data, digital tools, and consultative selling. It also manages customer relationships through digital portals and creates social media content to support customer engagement and sales.

What you'll do

• Use inventory data to identify vehicles for customers
• create social media content showcasing arrivals
• manage customer pipelines through BDC and digital portals
• educate and guide customers through vehicle purchases using a consultative approach.

What we're looking for

Skills & competencies

new bern nc

new bern auto group

customer experience specialist

automotive sales

sales and tech consultant

digital sales

customer relationships

inventory matching

social media content

consultative selling

crm tools

full-time

health benefits

employee discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision packages
• employee discounts
• uncapped earning potential.

Why this role

The posting says no experience is required and describes a training program. Health, dental, and vision packages and employee discounts are listed.

About the employer

New Bern Auto Group is hiring for this role. Industry: New Car Dealers. Sector: 44.