Front Desk Concierge, Mandara Spa

Job overview

The Front Desk Concierge role is onsite in Honolulu, HI, with compensation of $16–$18.20 per hour. The concierge supports Mandara Spa’s guest experience, which combines Balinese healing traditions with European techniques. The role helps ensure guests are welcomed and receive relevant information and homecare services. It contributes to front-of-house service standards through attentive guest care, phone communication, and accurate use of office and point-of-sale tools.

What you'll do

• Participate in and monitor front-of-house operations
• welcome guests
• offer information and homecare services
• uphold guest-service excellence standards
• answer phones and use basic office equipment
• support guest care with effective listening, communication, and attention to detail.

What we're looking for

Skills & competencies

front desk concierge

mandara spa

honolulu hi

onsite

guest services

front of house

spa

phone etiquette

point of sale

book4time

customer care

high school diploma

onespaworld

$16–$18.20 per hour

Work arrangement

• Weekend coverage required

Why this role

High school diploma or equivalent and at least one year of experience answering phones in a customer-oriented environment are required. Point-of-sale experience, including Book4Time, is preferred.

About the employer

OneSpaWorld is hiring for this role. Industry: Other Personal Care Services. Sector: 81.