Financial Services Representative

Job overview

The Financial Services Representative role is onsite in Verona, VA. Compensation is not specified. City National Bank of WV provides banking services to customers through its branches. The representative handles customer service and routine banking transactions while resolving account issues and identifying opportunities to support customer relationships. The role also assists with loan applications and contributes to branch sales and referral goals.

What you'll do

• Provide customer service through phone, platform, and customer-service channels
• promote bank products and services
• process check cashing, deposits, withdrawals, transfers, loan payments, and debit-card disputes
• maintain and balance cash
• resolve routine and complex service issues
• assist with loan applications and documentation
• meet individual production levels for retail loans, checking accounts, and mortgage referrals
• maintain product knowledge
• complete training
• follow regulatory, audit, and compliance policies.

What we're looking for

Skills & competencies

financial services representative

banking

customer service

cash handling

deposits and withdrawals

loan applications

account support

sales and referrals

verona va

city national bank of wv

high school diploma

weekend work

Work arrangement

• Weekend coverage required

Why this role

High school diploma or equivalent is required. Retail banking experience and cash-handling experience are preferred. NMLS registration and related background-check requirements apply within 30 days of employment.

About the employer

City National Bank of WV is hiring for this role. Industry: Commercial Banking. Sector: 52.