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Senior Service Advisor

Promotive · Reno, NV · Service Department

Compensation

$55k – $100k /yr

Employment type

Full-time

Work setting

On-site

Location

Reno, NV

Schedule

Day shift

Posted

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Job overview

The Senior Service Advisor role is an onsite position based in Reno, NV. Compensation ranges from $55,000 to $100,000 per year, and this role supports the service department at an independent automotive repair shop. This role exists to manage customer intake and oversee the repair process. The advisor contributes to the team by building customer trust, presenting repair estimates, and ensuring efficient workflow for approximately 35-40 vehicles per day.

What you'll do

  • Manage customer intake
  • document service needs
  • present repair estimates
  • own repair orders from intake to completion
  • communicate with customers
  • use shop management software
  • resolve escalations.

What we're looking for

Skills & competencies
full-time
day shift
reno nv
service advisor
automotive
sales
customer service
repair shop
senior
high earning
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, dental, vision, PTO, paid holidays.

Why this role

Requires 3-5 years experience; high earning potential.

About the employer

Promotive is hiring for this role. Industry: General Automotive Repair. Sector: 81.

Additional details

Industry sector
81
Industry
General Automotive Repair
Occupation code
41-3091.00
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