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Sr. Director of AI Applications & Operational Effectiveness

Harris & Harris · Coppell, TX · AI & Operations

Compensation

$185k – $225k /yr

Employment type

Full-time

Work setting

On-site

Location

Coppell, TX

Schedule

Day shift

Posted

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Job overview

The Sr. Director of AI Applications & Operational Effectiveness is a hybrid role based in Coppell, TX. The pay range is $185,000–$225,000 per year. This role exists to lead the enterprise AI strategy, operationalizing AI tools to drive efficiency, productivity, and customer experience in contact center operations.

What you'll do

  • Lead AI tool deployment, define performance metrics, manage business cases for technology investments, and oversee workforce planning.

What we're looking for

Skills & competencies
full-time
day shift
coppell tx
ai director
operational effectiveness
contact center
strategy
$185k-$225k/yr
hybrid
no travel
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical/dental/vision, 401k with match, tuition reimbursement, and paid time off.

Why this role

Requires visionary leadership in AI and contact center optimization.

About the employer

Harris & Harris is hiring for this role. Industry: Software Publishers. Sector: 51.

Additional details

Industry sector
51
Industry
Software Publishers
Occupation code
11-1021.00
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