Luxury Valet Ramp Captain

Job overview

The Luxury Valet Ramp Captain works onsite in Austin, TX. Compensation is not specified. The role supports valet operations and guest service for Evolution Parking & Guest Services. The captain leads valet attendants, maintains safe and efficient traffic flow, and helps ensure vehicles are parked and retrieved carefully. The role also supports the Guest Service Manager by resolving operational issues and maintaining service, safety, and site standards.

What you'll do

• Build positive guest relationships
• greet guests on arrival and departure
• ensure valet attendants provide strong customer service
• lead by example
• monitor traffic flow in the valet staging area
• supervise valet operations and resolve issues when the Guest Service Manager is absent
• retrieve and park vehicles cautiously
• follow appearance, attendance, safety, and security standards
• maintain clean work areas and properly stow keys
• participate in Crescendo Academy and leadership development programs.

What we're looking for

Skills & competencies

luxury valet ramp captain

austin tx

evolution parking & guest services

valet operations

guest service

team leadership

traffic flow

vehicle parking

safety procedures

key control

crescendo academy

valet experience

Work arrangement

• Weekend coverage required

Why this role

Requires valet parking experience, a valid U.S. driver’s license, two or more years in a management position, HRIS experience such as ADP, and customer service experience. Associate’s degree, high school diploma, GED, or relevant work experience is required.

About the employer

Evolution Parking & Guest Services is hiring for this role. Industry: Parking Lots and Garages. Sector: 81.