Administrative Assistant

Job overview

The Administrative Assistant role is an onsite, full-time position in Henrico, VA. Compensation is not specified. The position supports Coverall’s Regional Support Center Operations Departments and provides customer service to franchised business owners and their customers. The assistant serves as a communications hub and provides administrative, reporting, and customer-contact support. By routing requests, maintaining records, and tracking service tickets, the role helps regional teams and field representatives respond to customer and franchise needs.

What you'll do

• Answer calls and greet visitors
• assist with appointment setting and correspondence
• order and bill customer supplies and order office supplies
• prepare sales proposals and customer and franchise files
• enter customer closes and contacts in FranSys
• distribute mail and maintain documentation
• prepare monthly statement packages and check disbursements
• complete accounts payable documentation
• verify inventory
• review data entry
• create and track service tickets
• route national account requests.

What we're looking for

Skills & competencies

administrative assistant

full-time

henrico va

coverall north america

customer service

franchise support

receptionist duties

fransys

data entry

accounts payable

office administration

high school or equivalent

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid holidays and vacation
• personal time off
• medical, dental, disability, and life benefits
• 401(k)
• tuition assistance
• referral bonus
• advancement opportunities.

Why this role

The posting requires a high school diploma or equivalent and at least one year of administrative support and customer service experience.

About the employer

Coverall North America is hiring for this role. Industry: Office Administrative Services. Sector: 56.