Front Desk Supervisor – Hotel

Job overview

The Front Desk Supervisor – Hotel role is at the SpringHill Suites/TownePlace Suites property in Wrentham, MA. Compensation is stated as $19 per year. True North Hotel Group is an award-winning hotel management and development company. The supervisor assists with front office operations and personnel while helping provide friendly, efficient guest service. The role supports check-in, guest inquiries and requests, complaint resolution, reservations, and clerical operations.

What you'll do

• Assist in supervising front office operations and personnel
• greet and check in guests
• issue room keys and direct guests
• respond to questions
• assist with dining, entertainment, and transportation reservations as needed
• resolve guest problems and complaints
• and perform clerical duties including calls, messages, reservations, filing, copying, faxing, and mailing.

What we're looking for

Skills & competencies

front desk supervisor

hotel

front office operations

guest services

check-in

reservations

guest relations

wrentham ma

true north hotel group

springhill suites

towneplace suites

high school diploma or ged

hospitality management

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting mentions benefits and a family culture but does not specify individual benefits.

Why this role

Combines front office personnel oversight with direct guest service and hotel clerical responsibilities.

About the employer

True North Hotel Group Inc is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.