Senior Learning Performance Consultant, Customer Enablement

Job overview

The Senior Learning Performance Consultant is an onsite role based in Boston, MA, with a salary range of $100,000–$120,000 per year. This position supports customer and technical enablement by transforming product release updates into structured learning experiences for the iCIMS platform. The role exists to drive customer adoption and product success through effective instructional design and enablement strategies. By partnering with product and marketing teams, the consultant ensures that users are well-equipped to leverage the company's AI-powered hiring technology to achieve their business goals.

What you'll do

• Transform agile product releases into structured courses.
• Apply instructional design principles (ADDIE, Bloom's Taxonomy).
• Maintain customer-facing enablement content in Skilljar.
• Define success metrics for enablement programs.
• Partner with Product and GTM teams.

What we're looking for

Skills & competencies

full-time

day shift

boston ma

instructional design

saas

customer enablement

learning consultant

icims

onsite

$100k-$120k

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, 401(k), parental leave, tuition reimbursement, open vacation policy.

Why this role

Requires 5-8+ years of experience in learning or enablement in a SaaS environment.

About the employer

iCIMS is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.