Front Desk Coordinator – Physical Therapy Clinic

Job overview

The Front Desk Coordinator – Physical Therapy Clinic role is an onsite, full-time position in New York, New York; the description identifies the clinic location as Woodhaven, Queens. Compensation is not specified. The coordinator supports patient reception and clinic operations at Hands of Hope Physical Therapy. The role helps patients move smoothly through their clinic visits by managing reception, scheduling, intake, insurance inquiries, and communications between patients and clinical staff. It also supports accurate records, front-office workflows, and a welcoming patient experience.

What you'll do

• Welcome patients and visitors
• manage check-in and check-out, registration, and insurance information
• schedule and reschedule appointments
• explain insurance coverage and collect patient payments
• answer and route calls
• coordinate records and referrals
• maintain HIPAA privacy
• support clinic workflows, electronic records, and reception-area upkeep.

What we're looking for

Skills & competencies

front desk coordinator

physical therapy

full-time

new york ny

woodhaven queens

hands of hope physical therapy

patient reception

appointment scheduling

bilingual spanish

hipaa

clinic administration

patient experience

Work arrangement

• Weekend coverage required

Why this role

Bilingual English and Spanish proficiency is required. A high school diploma or equivalent is required; a related associate’s or bachelor’s degree is preferred.

About the employer

Hands of Hope Physical Therapy is hiring for this role. Industry: Offices of Physical, Occupational and Speech Therapists, and Audiologists. Sector: 62.