Customer Service Self-Storage Manager

Job overview

The Customer Service Self-Storage Manager role is onsite in Thornton, CO. Pay is $21 per hour. Public Storage is a self-storage industry leader, and property managers work independently across multiple locations. The role supports daily facility operations by helping customers assess storage needs, maintaining unit availability, handling payments and deposits, and keeping properties clean and ready to rent. It combines customer service and sales with inspections, collections, and routine property upkeep.

What you'll do

• Assess customer storage needs and suggest solutions, including packing and moving supplies
• inspect storage units for inventory and availability
• audit cash drawers and make bank deposits
• make payment reminder and collection calls when required
• perform cleaning and daily maintenance tasks
• travel between work locations using a personal vehicle
• maintain facilities indoors and outdoors.

What we're looking for

Skills & competencies

customer service

self-storage manager

property manager

thornton co

public storage

$21/hour

flexible schedule

customer sales

unit inspections

cash handling

mileage reimbursement

performance-based bonus opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k) with match
• paid time off
• sick time
• flexible spending
• company-paid life and accidental death insurance
• vendor discounts
• mileage reimbursement
• opportunity for performance-based bonuses.

Why this role

Mileage reimbursement is provided for travel between properties or other work-related tasks; performance-based bonuses are an opportunity.

About the employer

Public Storage is hiring for this role. Industry: Lessors of Other Real Estate Property. Sector: 53.