Strategic Program Manager

Job overview

The Strategic Program Manager role is remote within the eligible U.S. states listed in the posting, including Florida. The salary range is $105,000–$150,000 per year, depending on experience. The role supports MISUMI Americas’ manufacturing solutions and digital manufacturing platform for engineering and procurement customers. The manager coordinates complex customer programs from product development and introduction through mass production, aligning internal teams with customer goals. The role also manages risks, milestones, and changes while identifying process improvements that strengthen delivery, quality, and customer satisfaction.

What you'll do

• Act as primary customer advocate
• coordinate pre- and post-sale teams
• manage program risks and changes
• provide program expertise to customers and internal teams
• monitor milestones and adjust timelines and deliverables
• identify process improvements
• facilitate customer and internal status meetings
• contribute to the quality management system.

What we're looking for

Skills & competencies

strategic program manager

remote u.s. eligible states

fictiv

misumi americas

full-time

program management

customer advocacy

manufacturing programs

new product development

new product introduction

risk management

$105k–$150k/year

401(k)

parental leave

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k)
• monthly virtual work stipend
• annual education stipend
• parental leave
• paid volunteer days
• onboarding equipment and ergonomic stipend.

Why this role

Remote U.S. work is available to applicants in the states listed in the posting; the role combines customer-facing program management with engineering and manufacturing expertise.

About the employer

Fictiv is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.