Customer Service Representative – Inside Sales

Job overview

Customer Service Representative – Inside Sales is an onsite, full-time role listed in Granite Falls, MN and Savage, MN. Compensation is not specified. SunSource is an industrial distribution company providing products and value-added solutions in fluid power, fluid process, fluid conveyance, automation, and industrial components and repair. The representative supports customers and outside sales by responding to product and service inquiries, processing orders and related requests, maintaining records, and coordinating with sales, operations, and vendors. The role helps resolve customer issues accurately and efficiently and supports the company’s sales and service relationships.

What you'll do

• Support customers and outside sales representatives with product and service inquiries
• process pricing, quotations, availability, delivery, order status, returns, credits, expedites, and documentation requests
• provide technical product assistance when appropriate
• maintain accurate records
• collaborate with sales, operations, and vendor partners to resolve issues.

What we're looking for

Skills & competencies

customer service representative

inside sales

full-time

granite falls mn

savage mn

sunsource

industrial distribution

customer support

order processing

pricing and quotations

product availability

returns and credits

technical product assistance

Work arrangement

• Weekend coverage required

Benefits & perks

• Training, professional development, and opportunities for advancement.

Why this role

The posting seeks customer service, sales, purchasing, or related experience in a manufacturing or distribution environment and notes training, professional development, and advancement opportunities.

About the employer

SunSource is hiring for this role. Industry: Industrial Machinery and Equipment Merchant Wholesalers. Sector: 42.