Salesforce Support Specialist

Job overview

The Salesforce Support Specialist role is onsite in Denver, CO, with stated pay of $31.25 as listed. Urban Peak provides services for youth ages 15–24 experiencing homelessness or at imminent risk of homelessness, with a focus on trauma-informed care and positive youth development. Reporting to the Data Systems Manager, the specialist supports Salesforce administration and data quality so staff can rely on accurate, consistent information. The role maintains platform access and configuration, assists users, and reconciles data between Salesforce and the integrated HMIS system.

What you'll do

• Set up Salesforce user accounts, permissions, and access
• build and maintain reports and dashboards
• support configuration of objects, fields, layouts, validation rules, and basic Flows
• troubleshoot user issues and escalate complex problems
• document processes and integrations
• audit, deduplicate, import, and update data
• monitor data entry and work with program managers on data expectations
• reconcile Salesforce and HMIS records and investigate discrepancies.

What we're looking for

Skills & competencies

salesforce support specialist

denver co

urban peak

salesforce administration

hmis

data quality

crm

reports and dashboards

data reconciliation

trauma-informed care

monday–friday

9 am–5 pm

$31.25

Work arrangement

• Weekend coverage required

Benefits & perks

• Employer-paid medical and dental plans, with buy-up options
• vision
• flexible spending plans
• accident, critical care, and hospitalization coverage
• employer-paid life and disability insurance
• 403(b) with 2% agency match
• RTD Eco Pass
• 10 paid holidays
• paid sick time and vacation
• EAP
• second-language pay differential
• training and mentorship.

Why this role

The posting lists Monday–Friday, 9 a.m.–5 p.m. and states a salary of $31.25. Salesforce Administrator certification and a second language are preferred; lived experience reflective of the youth served is encouraged but not required.

About the employer

Urban Peak Denver is hiring for this role. Industry: Child and Youth Services. Sector: 62.