Patient Service Representative — Seaport Community Health Center

Job overview

Patient Service Representative — Seaport Community Health Center is an onsite, full-time role in Belfast, ME, with a Monday–Friday schedule to be determined. Compensation is not specified. The role supports PCHC’s Seaport Community Health Center and its mission to make health care better for everyone. As a first point of contact, the representative helps patients navigate care and supports clear communication between patients and clinical teams. Accurate registration, scheduling, payment support, and assistance with records, referrals, billing, insurance, and the sliding fee program contribute to patient access and a welcoming care experience.

What you'll do

• Welcome patients and provide customer service in person and by phone
• serve as a liaison between patients and clinical teams
• register patients and update demographic, insurance, and compliance information
• communicate financial responsibilities and collect payments when appropriate
• schedule appointments according to established protocols
• support patient questions about records, referrals, billing, insurance, and the sliding fee program
• work with administrative and clinical teams.

What we're looking for

Skills & competencies

patient service representative

seaport community health center

penobscot community health center

belfast me

full-time

monday–friday

patient registration

appointment scheduling

patient communication

medical office

sliding fee program

community health center

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting states competitive compensation and generous benefits, without specifying benefit details.

Why this role

High school diploma or equivalent, medical terminology coursework, and two years of medical-office experience are preferred. The employer describes a federally qualified health center using an integrated Medical Home Model.

About the employer

Penobscot Community Health Center is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.