Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Montgomery, TX, with a stated potential base salary of $45,000–$60,000 per year plus bonus and commissions. The Bond Agency is expanding its customer service team. The role supports current clients and new prospects by answering questions, processing policy changes and payments, and providing ongoing service while following insurance underwriting, rating, and compliance requirements.

What you'll do

• Provide information about products and services
• process policy change requests
• take premium payments
• ask for referrals and explain the referral program
• answer incoming calls and return messages promptly
• follow underwriting, rating, and compliance requirements
• support insurance clients.

What we're looking for

Skills & competencies

customer service representative

insurance

policy changes

client support

premium payments

referrals

phone support

full-time

montgomery tx

the bond agency

farmers insurance

$45k–$60k base plus bonus and commissions

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• bonus and commission opportunities
• the posting also describes valuable experience.

Why this role

The posting states a potential base salary of $45,000–$60,000 plus bonus and commissions, while its benefits section separately lists a $30,000–$36,000 base salary depending on licensing and experience.

About the employer

The Bond Agency - Farmers Insurance is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.