Senior Manager, Customer Success
Compensation
$125k – $135k /yr
Employment type
Full-time
Work setting
On-site
Location
Indianapolis, IN
Schedule
Day shift
Posted
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Job overview
The Senior Manager, Customer Success is an onsite role based in Indianapolis, IN, with a salary range of $125,000–$135,000 USD per year. This position supports the Customer Success department at iCIMS by leading teams to drive customer adoption and retention. The role exists to translate organizational priorities into execution, fostering operational excellence and leadership development. It contributes to company goals by partnering with cross-functional stakeholders to ensure scalable customer success outcomes.
What you'll do
- Lead, coach, and develop Customer Success managers
- translate strategic priorities into actionable plans
- drive operational performance
- provide strategic oversight of customer portfolios
- build alignment across teams.
What we're looking for
- Skills & competencies
- full-timeday shiftindianapolis inicimscustomer successsaasleadershipoperational excellenceretentionstrategy$125k-$135k
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, 401(k), dependent care, disability insurance, life insurance, parental leave, mindfulness resources, open vacation policy, tuition reimbursement.
Why this role
Focuses on scaling high-performing teams and driving measurable business results in a SaaS environment.
About the employer
iCIMS is hiring for this role. Industry: Executive Search Services. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Executive Search Services
- Occupation code
- 11-2022.00
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Listing ID: 7b654299-bbc9-4114-acb4-17e9337bf847