Service Advisor — 2nd Shift

Job overview

The Service Advisor — 2nd Shift role is onsite in Justice, IL. The posting lists pay of $20–$30 per hour. The advisor supports the service branch of a Carrier Refrigeration, Volvo, and Hino dealership.

What you'll do

• Handle customer questions and repair orders accurately
• act as liaison between customers and technicians on repair status
• verify warranty and service contracts as needed
• prepare repair orders, estimates, and customer invoices
• maintain customer service records
• perform other duties as assigned.

What we're looking for

Skills & competencies

service advisor

2nd shift

full-time

justice il

gateway industrial power

$20–$30/hour

customer service

repair orders

warranty verification

service records

billing invoices

quarterly bonuses

401(k) matching

boot and tool allowance

Work arrangement

• Weekend coverage required

Benefits & perks

• Quarterly bonuses, health, dental and vision insurance, 401(k) with company matching, company-paid short- and long-term disability insurance, and annual boot and tool allowance.

Why this role

The posting identifies this as a 2nd shift position and lists quarterly bonuses, insurance coverage, company-matched 401(k), disability insurance, and an annual boot and tool allowance.

About the employer

Gateway Industrial Power, Inc. is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.