Full-Time Customer Care Professional

Job overview

Full-Time Customer Care Professional is an onsite role in Danville, PA; compensation is described as competitive and based on experience and qualifications, with no numeric amount specified. The position supports Hawkins Chevrolet’s Business Development Center (BDC). The role manages customer inquiries and follow-up, schedules dealership visits, and coordinates with sales and service teams to support a smooth customer experience and lasting relationships.

What you'll do

• Manage incoming leads through phone, email, and online channels
• respond to customer questions
• schedule test-drive and service appointments
• maintain customer records
• coordinate with sales and service departments
• conduct follow-up
• assist with marketing campaigns and events
• and perform administrative tasks, data entry, filing, and light accounting.

What we're looking for

Skills & competencies

customer care professional

business development center

customer service

lead management

appointment scheduling

crm

automotive dealership

danville pa

hawkins chevrolet

health insurance

retirement plans

paid time off

career growth

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, retirement plans, paid time off, career growth opportunities, training and development, and a supportive team environment.

About the employer

HAWKINS CHEVROLET is hiring for this role. Industry: New Car Dealers. Sector: 44.