Administrative Support Professional

Job overview

The Administrative Support Professional role is onsite in Storm Lake, IA, with pay of $17.13–$19.37 per hour depending on experience. Plains Area Mental Health is a community mental health center serving communities in Northwest Iowa with affordable, quality mental health services. The position provides reception and administrative support that helps clients access services and staff manage client records and office processes. It supports intake, scheduling, funding applications, insurance verification, payments, and confidential records handling.

What you'll do

• Perform receptionist duties
• process new clients and schedule appointments
• support staff
• process funding applications
• verify insurance
• collect and apply client payments
• manage confidential medical records and disclosure requests
• travel to satellite offices as necessary.

What we're looking for

Skills & competencies

administrative support professional

storm lake ia

plains area mental health

$17.13–$19.37/hr

mental health center

medical office

reception

client scheduling

medical records

insurance verification

rotating evening

travel to satellite offices

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• 160 hours of first-year PTO
• seven paid holidays
• 401(k) with 5% company match
• life insurance
• short- and long-term disability.

Why this role

Medical office experience, computer skills, and a valid driver’s license and insurance required; bilingual ability is a plus but not required. One rotating evening night per week; travel to satellite offices as necessary.

About the employer

Plains Area Mental Health is hiring for this role. Industry: Offices of Mental Health Practitioners (except Physicians). Sector: 62.