Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member works onsite in Orrville, OH. The posting lists an annual salary of $35,000–$45,000. Justin Haislip’s State Farm agency describes a customer-focused, education-first approach to serving clients and the local community. The representative helps the agency deliver responsive service by answering policy questions, assisting with policy updates, processing claims, and maintaining accurate customer interaction records.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

orrville oh

state farm agent

insurance

policy information

policy updates

claims processing

customer records

communication

multitasking

$35k–$45k

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, health insurance, license reimbursement, paid time off, training and development, performance bonus, flexible schedule, and advancement opportunities.

Why this role

The agency describes possible four-day work weeks when goals and requirements are met, along with internal growth opportunities for driven, sales-minded candidates.

About the employer

Justin Haislip - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.