Senior Customer Operations Manager
Employment type
Full-time
Work setting
On-site
Location
Kenosha, WI
Schedule
Day shift
Posted
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Job overview
The Senior Customer Operations Manager is an onsite role based in Kenosha, WI. Compensation is not specified for this position, which supports Uline's customer service department in maintaining their legendary service standards. This role exists to empower the customer service team to minimize order delays and ensure an exceptional experience for all customers. The manager will oversee backorder and custom operations, analyze department trends, and build strong vendor relationships to drive quality and efficiency.
What we're looking for
- Skills & competencies
- full-timeday shiftkenosha wiulinecustomer servicemanagementlogisticsoperationsonsiteno on-callno travel required
- Work arrangement
- Weekend coverage required
Benefits & perks
- Complete health insurance, 401(k) with 6% match starting day one, multiple bonus programs, paid holidays, generous PTO, tuition assistance, on-site fitness center, and café.
About the employer
Uline, Inc. is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Process, Physical Distribution, and Logistics Consulting Services
- Occupation code
- 11-3012.00
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Listing ID: 7b0515ff-4247-4ff3-8856-98ab5a52362b