Assistant Guest Services Manager

Job overview

The Assistant Guest Services Manager role is onsite in Sarasota, Florida. Compensation is not specified. The position supports Evolution Parking & Guest Services’ valet operations and guest-service standards. The assistant manager helps coordinate daily valet activities, staffing, schedules, and service quality. The role supports the Guest Services Manager with team coaching, customer concerns, cash and operational audits, lot inspections, and staffing decisions to promote safe, efficient, and welcoming service.

What you'll do

• Assist with valet operations
• greet and assist guests
• recommend improvements to performance and efficiency
• support training and daily huddles
• manage breaks and shift options as required
• recruit and provide performance feedback
• assist with personnel actions
• maintain quality, safety, professionalism, and cleanliness
• prepare schedules and payroll data
• assist with deposit verification and audits
• conduct lot inspections
• support claims investigations.

What we're looking for

Skills & competencies

assistant guest services manager

valet operations

guest services

team scheduling

staff coaching

customer service

cash auditing

lot inspections

sarasota fl

evolution parking & guest services

adp experience

Work arrangement

• Weekend coverage required

Why this role

Requires valet parking experience, a valid U.S. driver’s license, 2+ years in management, customer service experience, and experience with an HRIS platform such as ADP.

About the employer

Evolution Parking & Guest Services is hiring for this role. Industry: Parking Lots and Garages. Sector: 81.