Retail Computer Technician

Job overview

Compensation is $18–$35 per year. The Retail Computer Technician is an onsite role based in Austin, TX. as a fixed salary, but ranges from $18 to $35 per hour based on productivity incentives and commissions, supporting the service department at Micro Center. This role exists to provide expert technical support and repair services for a wide range of electronics. The technician is responsible for diagnosing hardware and software issues, performing repairs, and delivering high-quality customer service to ensure long-term client satisfaction.

What you'll do

• Provide in-person consultations and troubleshooting
• recommend service solutions
• diagnose and document hardware/software failures
• assemble custom computers
• maintain technical certifications
• handle customer transactions
• provide repair status updates.

What we're looking for

Skills & competencies

full-time

day shift

austin tx

retail

computer repair

technical support

customer service

onsite

no on-call

weekend required

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental & Vision Coverage, Employee Discount, Tuition Reimbursement, Paid Time Off, 401(k) with Match

Why this role

Productivity-based incentives and uncapped commission potential.

About the employer

Micro Center is hiring for this role. Industry: Diagnostic Imaging Centers. Sector: 62.