Technical Program Manager, Order Management Systems

Job overview

The Technical Program Manager, Order Management Systems role is onsite in Woonsocket, RI, and compensation is not specified. The role supports Order Management, Fulfillment, and Delivery platforms, partnering with engineering, product, and business teams to show platform impact and business value. This position exists to connect technical initiatives with measurable business outcomes. It defines and tracks KPIs, develops leadership presentations, dashboards, and value reports, and supports roadmap planning and alignment across stakeholders.

What you'll do

• Define and track KPIs for order management, fulfillment, and omnichannel initiatives
• translate platform capabilities into measurable business outcomes and executive communications
• develop leadership presentations, dashboards, and value realization reports
• align engineering, product, operations, and business stakeholders
• support roadmap planning and strategic platform positioning.

What we're looking for

Skills & competencies

technical program manager

order management systems

oms

fulfillment

delivery platforms

kpi tracking

platform strategy

executive communications

woonsocket ri

techdigital corporation

Work arrangement

• Weekend coverage required

Why this role

Requires 10 years in Technical Program Management, Product Strategy, Consulting, or related roles; experience with order management, fulfillment, inventory, and delivery platforms. Experience with Sterling OMS, Manhattan, Fluent Commerce, Salesforce OMS, SAP, or retail or pharmacy is preferred.

About the employer

TechDigital Corporation is hiring for this role. Industry: Direct Health and Medical Insurance Carriers. Sector: 52.