Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Columbia, TX, and pays $50,000–$65,000 per year. Brian Lane’s State Farm agency serves its community and supports local schools, Rotary, and the Chamber of Commerce. The representative supports the insurance agency’s customer experience by responding to inquiries, maintaining accurate interaction records, and following up with customers. The role coordinates with other agent team members and helps anticipate community members’ needs.

What you'll do

• Establish customer relationships and follow up as needed
• answer customer inquiries and requests
• maintain accurate records of customer interactions
• coordinate with other agent team members.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

columbia tx

brian lane state farm agent

insurance customer service

customer inquiries

customer follow-up

recordkeeping

$50k–$65k per year

licensing paid

simple ira

performance bonus

paid time off

training and development

advancement opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, licensing paid by the agency, performance-based bonus, paid time off, training and development, and advancement opportunities.

Why this role

The agency pays licensing costs up front and describes a close-knit team of three with a focus on independence, accountability, and teamwork.

About the employer

Brian Lane - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.