Intake Coordinator

Job overview

The Intake Coordinator role is full-time and onsite in Cincinnati, OH; compensation is not specified. GRO Community provides trauma recovery and mental healthcare services for males of color ages five and up. The coordinator manages new-client registration and serves as an initial point of contact, helping clients enter services efficiently and supportively. The role gathers information, coordinates with clinical staff, and helps connect clients with appropriate care and community resources.

What you'll do

• Review, process, and track referrals
• screen clients for service appropriateness
• interview clients about mental health history and current needs
• verify insurance eligibility and obtain prior authorizations
• schedule intake appointments with clinical staff
• coordinate case assignment and community resource connections
• provide urgent phone support to patients in distress.

What we're looking for

Skills & competencies

intake coordinator

healthcare

mental healthcare

client registration

referral processing

insurance verification

prior authorizations

ehr

cincinnati oh

gro clinical services

onsite

trauma recovery

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive salary and benefits package, supportive work environment, and professional development and growth opportunities.

Why this role

Reports to the Intake Supervisor; bachelor’s degree in psychology, social work, or a related field required, though a high school diploma may be acceptable depending on experience; EHR proficiency is among the stated competencies.

About the employer

GRO Clinical Services is hiring for this role. Industry: Offices of Mental Health Practitioners (except Physicians). Sector: 62.