Front Desk Coordinator

Job overview

The Front Desk Coordinator is an onsite role based in Groton, CT, with an hourly pay range of $17 to $20. This position supports the clinic operations at Metro Physical & Aquatic Therapy, a multidisciplinary company, by managing front desk duties and assisting with patient care. The role exists to ensure a smooth, welcoming experience for every patient. The coordinator manages scheduling, data entry, and patient flow, while also assisting clinicians with therapy treatments to maximize clinic efficiency and patient satisfaction.

What you'll do

• Greet patients and visitors in person and over the phone.
• Manage appointment scheduling and treatment room utilization.
• Notify clinicians of patient arrivals and monitor flow.
• Process incoming faxes and maintain EMR data.
• Generate financial reports and reconcile co-pays.
• Set up new patient cases and verify insurance.
• Assist patients during therapy by applying heat packs and guiding exercises.
• Maintain clinic cleanliness and inventory.

What we're looking for

Skills & competencies

full-time

day shift

groton ct

u.s. physical therapy

front desk

medical office

customer service

physical therapy

onsite

professional

benefits included

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive pay, Career development opportunities

Why this role

Requires 1 year of medical office experience; proficiency in Google Suite; career-minded individuals preferred.

About the employer

U.S. Physical Therapy is hiring for this role. Industry: Offices of Physical, Occupational and Speech Therapists, and Audiologists. Sector: 62.