Operational Communications Manager

Job overview

The Operational Communications Manager role is hybrid in Austin, TX, with standard business hours and occasional after-hours responsiveness; compensation is $110,000–$140,000 per year, plus a potential 15% bonus. The role supports a confidential search for a large, multi-site organization in a service-driven environment. The manager coordinates timely, accurate communications during operational incidents and sensitive situations, aligning messaging across departments and leadership. The role helps the organization respond consistently to planned and unplanned events by managing communication workflows, escalation, and post-incident improvement.

What you'll do

• Coordinate communications during operational incidents and sensitive situations
• draft and distribute stakeholder messaging
• align cross-functional teams
• review incident information and determine communication needs and escalation paths
• support approvals, templates, response guides, and protocols
• monitor emerging issues and reputational risks
• provide leadership updates
• participate in post-incident reviews.

What we're looking for

Skills & competencies

operational communications manager

hybrid

austin tx

$110k–$140k

potential 15% bonus

incident communications

stakeholder messaging

crisis response

cross-functional coordination

reputational risk

standard business hours

addison group

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, and 401(k) match.

Why this role

Hybrid Austin arrangement; potential 15% bonus; occasional after-hours responsiveness required.

About the employer

Addison Group is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.