Customer Service Associate

Job overview

The Customer Service Associate role is onsite in Ashland, VA, with pay of $15–$19 per hour. The associate supports Royal Farms store operations and customer service. The role combines customer assistance, point-of-sale transactions, food preparation, stocking, and store upkeep. By following service, food safety, and operational standards, the associate helps provide an efficient and welcoming customer experience.

What you'll do

• Greet and assist customers
• answer merchandise questions
• operate registers and handle payments
• activate fuel and gift cards
• follow ID verification requirements
• prepare food and beverages
• maintain food safety and sanitation
• restock products
• check expiration dates
• clean and organize work areas
• report unsafe conditions.

What we're looking for

Skills & competencies

customer service associate

retail

customer engagement

point of sale

food preparation

fuel transactions

merchandising

ashland va

royal farms

$15–$19/hr

food safety

weekend and holiday availability

Work arrangement

• Weekend coverage required

Why this role

Must be at least 16 years old and available for varying shifts, including weekends, holidays, and overtime as business needs require. Prior food or customer service experience is preferred.

About the employer

Royal Farms is hiring for this role. Industry: Convenience Retailers. Sector: 44.