Automotive Service Writer

Job overview

The Automotive Service Writer role is onsite in Fultonville, NY. Compensation is not specified. The position supports customer service operations at Southern Tire Mart. The Service Writer helps customers understand available services and repair needs, coordinates work with technicians, and manages service tickets, updates, payments, and records so customers receive clear and organized service support.

What you'll do

• Greet customers
• explain services and promotions
• create and manage service tickets
• coordinate repair schedules with technicians
• provide customer status updates
• communicate costs, timelines, and additional work
• process payments and paperwork
• maintain service records and a welcoming front counter.

What we're looking for

Skills & competencies

automotive service writer

fultonville ny

southern tire mart

customer service

service tickets

repair scheduling

customer updates

payments

service records

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match
• health, dental, vision, and life insurance
• paid time off
• paid on-the-job training
• career growth opportunities.

About the employer

Southern Tire Mart at Pilot LLC is hiring for this role. Industry: Tire Dealers. Sector: 44.