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Technical Product Specialist

Atento · Hollywood, FL

Compensation

From $24 /hr

Employment type

Full-time

Work setting

On-site

Location

Hollywood, FL

Schedule

Day shift

Posted

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Job overview

The Technical Product Specialist role is an onsite position located in Hollywood, FL, with a pay rate of $24.00 per hour. This role supports the technical support team by managing complex client inquiries and troubleshooting web and mobile application issues. This position exists to ensure high customer satisfaction by investigating root causes of technical problems, managing support cases, and maintaining internal knowledge bases. The specialist works closely with engineering teams to drive platform quality and efficient issue resolution.

What we're looking for

Skills & competencies
full-time
day shift
hollywood fl
technical support
saas
troubleshooting
b2b
onsite
customer experience
product specialist
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Competitive salary, Medical, Vision, Dental insurance, career development opportunities

About the employer

Atento is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.

Additional details

Industry sector
54
Industry
All Other Professional, Scientific, and Technical Services
Occupation code
15-1252.00
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