Front Desk Agent

Job overview

The Front Desk Agent role is onsite in Minneapolis, MN. Compensation is not specified. The agent supports hotel guests from arrival through departure and reports to the Front Office Manager or Front Office Supervisor. The role exists to provide a welcoming, seamless guest experience by handling check-in and check-out, reservations, questions, and concerns. It also supports the hotel’s service standards by sharing information about hotel services and local attractions.

What you'll do

• Welcome and assist guests throughout their stay, check guests in and out, handle reservations and inquiries, and provide information about hotel services and local attractions.
• Report to the Front Office Manager or Front Office Supervisor.

What we're looking for

Skills & competencies

front desk agent

hotel

minneapolis mn

guest services

check-in

check-out

reservations

guest inquiries

flexible schedule

evenings and weekends

paid time off

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off and holidays, medical, dental and vision benefits, 401(k) with guaranteed 4% match and no vesting period, and hotel and food-and-beverage discounts.

Why this role

The posting lists flexible scheduling, paid time off and holidays, healthcare benefits, a 401(k) with a guaranteed 4% match and no vesting period, and hotel and food-and-beverage discounts.

About the employer

Embassy Suites By Hilton Bloomington/Minneapolis is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.