Customer Service Representative — State Farm Agent Team

Job overview

The Customer Service Representative — State Farm Agent Team role is onsite in Oklahoma City, OK. Annual compensation is $30,000–$38,000. The position supports Michael Garey’s State Farm independent contractor agent office and its existing insurance customers. The representative answers policy questions, assists with service requests and claims navigation, and follows through to resolve customer issues. The role helps maintain responsive, accurate service and strong customer relationships while working with the office team.

What you'll do

• Answer questions about auto, home, life, and other insurance policies
• assist with policy and vehicle changes, coverage updates, transfers, and service requests
• explain coverage, premiums, billing, discounts, and policy information
• help customers navigate claim reporting
• follow up on requests
• review accounts for changing insurance needs
• maintain accurate customer and policy documentation
• communicate by phone, email, text, and in person.

What we're looking for

Skills & competencies

customer service representative

insurance

oklahoma city ok

michael garey state farm agent

full-time

policy support

customer relationships

claims assistance

account documentation

personal lines license

life and health license

annual salary $30,000–$38,000

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• 401(k) matching
• performance-based bonus
• advancement opportunities
• professional development and insurance licensing opportunities.

Why this role

The posting describes a Monday–Friday professional office environment and states that insurance knowledge can be taught; licensing is required or must be obtained.

About the employer

Michael Garey - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.