Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Golden, CO, and pays $23–$26 per hour, with bonus opportunities. The role supports High 5 Plumbing, Heating, Cooling & Electric customers and field technicians. As a first point of contact, the representative schedules service, answers customer questions, and coordinates with dispatch and technicians. The role contributes to a smooth customer experience and the company's service and membership goals.

What you'll do

• Answer incoming customer calls
• schedule and confirm service appointments
• assist with questions about services, pricing, and availability
• promote and sell memberships and additional services
• maintain customer records in the scheduling system
• coordinate with dispatch and field technicians
• resolve customer concerns
• meet individual and team booking and membership metrics.

What we're looking for

Skills & competencies

customer service representative

high 5 plumbing

golden co

full-time

$23-$26/hr

bonus opportunities

appointment scheduling

customer calls

membership sales

dispatch coordination

weekly pay

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Weekly pay
• medical, dental, vision, and life insurance
• company-matched 401(k)
• paid holidays
• PTO
• career growth and training opportunities.

Why this role

The posting lists weekly pay, medical, dental, vision, and life insurance, company-matched 401(k), paid holidays, PTO, and career growth and training opportunities.

About the employer

High 5 Plumbing is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.