Customer Relations Representative – Insurance Agency

Job overview

The Customer Relations Representative – Insurance Agency role is onsite in Melbourne, FL, with compensation of $40,000–$60,000 per year. Arty Pagan’s State Farm agency supports community members with customer service and insurance-related needs. The representative helps strengthen client experiences and agency growth by resolving inquiries, maintaining records, supporting retention, and coordinating with other agency team members. The role also anticipates community members’ needs and supports customer satisfaction.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update client records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

insurance agency

customer service

client records

customer retention

melbourne fl

arty pagan state farm agent

$40k–$60k per year

401(k)

performance-based bonus

flexible schedule

health insurance

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), performance-based bonus, flexible schedule, health insurance, paid time off, training and development, and advancement opportunity.

Why this role

The posting identifies internal growth opportunities for driven and sales-minded candidates and lists a flexible schedule.

About the employer

Arty Pagan - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.