Customer Service Representative, State Farm Agent Team

Job overview

Customer Service Representative, State Farm Agent Team is an onsite, full-time role in Battle Creek, MI, paying $40,000–$60,000 per year. Tim Harvey – State Farm Agent supports community members through an insurance agency and emphasizes customer experiences that support agency growth. The representative responds to customer needs, provides policy information, and coordinates with agency colleagues. The role supports customer relationships through accurate service, policy updates, claims follow-up, and attention to additional product needs.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process claims and follow up with customers
• maintain accurate interaction records
• manage current customer relationships and identify additional product needs.

What we're looking for

Skills & competencies

customer service representative

battle creek mi

tim harvey state farm agent

insurance agency

policy information

policy changes

claims follow-up

customer records

customer relationships

health insurance

paid time off

$40k–$60k

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, health insurance, paid time off, training and development, and advancement opportunities.

About the employer

Tim Harvey - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.