Director of Operations, Residential Property Management

Job overview

The Director of Operations role is onsite at RiverTrace in West New York, NJ, and pays $80,000–$90,000. RHO Residential manages Class-A luxury apartment communities, with a primary focus on New Jersey. The director oversees property operations through subordinate supervisors, coordinating leasing, maintenance, and resident services. The role supports strong customer service, property performance, compliance, and resident satisfaction while managing budgets, staff, and operating plans.

What you'll do

• Oversee leasing, maintenance, and property service activities
• pursue net operating income through cost control and revenue improvement
• recruit, train, and develop staff
• develop operating budgets and sales and marketing plans
• support leasing and occupancy goals
• ensure property safety, functionality, and readiness
• manage daily activities and resident service
• monitor reporting deadlines and policy compliance.

What we're looking for

Skills & competencies

director of operations

residential property management

west new york nj

rho residential

rivertrace

onsite

leasing

maintenance operations

resident relations

budgeting

luxury apartments

$80k–$90k

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• FSA
• company-paid life insurance
• supplemental insurance programs
• 401(k) with discretionary match.

Why this role

Operations leadership for a luxury apartment community, with responsibility across leasing, maintenance, financial performance, and resident relations.

About the employer

RHO RESIDENTIAL LLC is hiring for this role. Industry: Residential Property Managers. Sector: 53.