Customer Service Agent

Job overview

The Customer Service Agent role is listed in Austin, TX; the posting does not specify whether the work is onsite, hybrid, or remote. Compensation is not specified; the posting uses the phrase “competitive salary package.” Consider Posh Pro describes its work as adding color to sales opportunities. The agent serves as a first point of contact, providing customer support throughout the customer experience. By responding to inquiries, resolving issues, keeping accurate records, and coordinating with internal teams, the role helps maintain positive customer relationships.

What you'll do

• Respond to customer inquiries by phone, email, and chat
• help resolve product or service issues
• maintain accurate records of customer interactions and transactions
• collaborate with internal teams to address customer concerns.

What we're looking for

Skills & competencies

customer service

customer support

phone support

email support

chat support

issue resolution

customer records

austin tx

consider posh pro

full-time

communication

problem-solving

mentorship

career advancement

Work arrangement

• Weekend coverage required

Benefits & perks

• Professional growth and career advancement opportunities
• hands-on skill development and mentorship
• exposure to diverse projects and industry-leading clients.

Why this role

Customer service experience is preferred. The posting mentions professional growth, career advancement, hands-on skill development, mentorship, and exposure to diverse projects and industry-leading clients.

About the employer

Consider Posh Pro is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.