Retail Customer Service Lead
Employment type
Contract
Work setting
On-site
Location
Tustin, CA
Schedule
Day shift
Posted
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Job overview
The Retail Customer Service Lead is an onsite role based in Tustin, CA. Compensation is not specified for this position at PetSmart, a company dedicated to providing comprehensive care for pets. This role exists to drive the pet parent experience through loyalty programs, promotions, and direct interaction. The lead is responsible for maintaining store standards, overseeing pet care, and ensuring a safe and positive environment for both customers and pets.
What you'll do
- Manage pet parent interactions, coordinate store events, oversee live pet sales and adoptions, maintain store cleanliness, and supervise associates.
What we're looking for
- Skills & competencies
- contractday shifttustin caretailcustomer servicepet caresupervisorypetsmartno degree requiredkey holder
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health & Wellness, 401k with match, Paid Time Off, Tuition Assistance, Associate Discounts
Why this role
Tuition assistance, associate discounts, and career pathing.
About the employer
PetSmart is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.
Additional details
- Industry sector
- 45
- Industry
- All Other General Merchandise Retailers
- Occupation code
- 41-1011.00
You'll be redirected to the employer's application page.
Listing ID: 7998a49d-5fd4-4afd-81f9-407885730815