Patient Care Liaison

Job overview

Patient Care Liaison is an onsite, full-time role in Diamond Bar, CA, paying $25 per hour. The liaison supports Specialty Care Rx’s patient onboarding and care coordination. The role guides patients from initial contact through onboarding until they receive medication, while coordinating communication between Sales, Intake, healthcare providers, and internal teams. Accurate, confidential documentation and follow-up help maintain a smooth patient experience and support treatment adherence.

What you'll do

• Serve as the primary patient contact during onboarding
• address patient concerns
• coordinate communication between Sales and Intake
• monitor incoming inquiries
• manage follow-up communications
• document interactions accurately and confidentially
• participate in process improvement
• liaise with healthcare providers and internal teams to resolve issues.

What we're looking for

Skills & competencies

patient care liaison

full-time

diamond bar ca

specialty care rx

patient onboarding

patient support

sales coordination

intake coordination

pharmacy experience preferred

healthcare setting

patient follow-up

care coordination

$25/hr

Work arrangement

• Weekend coverage required

Why this role

The posting requires at least one year of healthcare-setting experience, with pharmacy experience preferred, and a high school diploma or equivalent; further healthcare education is preferred.

About the employer

Specialty Care Rx is hiring for this role. Industry: Home Health Care Services. Sector: 62.