Service Department Business Development Center Representative

Job overview

The Service Department Business Development Center Representative role is onsite in Dickinson, TX. Compensation is not specified. Gay Buick GMC is an automotive dealership focused on customer service and satisfaction.

What you'll do

• Manage incoming service calls and emails
• respond to customer inquiries
• schedule and confirm service appointments
• follow up on service reminders, appointment confirmations, and post-service satisfaction
• maintain customer interaction and appointment records in the CRM
• coordinate with technicians and department staff
• assist with strategies to improve productivity and customer retention.

What we're looking for

Skills & competencies

service department

business development center

customer service

automotive

dickinson tx

gay buick gmc

service appointments

crm

customer follow-up

customer retention

high school diploma

Work arrangement

• Weekend coverage required

Benefits & perks

• Professional growth and development opportunities, employee discounts on vehicles and services, and health and wellness benefits.

Why this role

A high school diploma or equivalent is required; CRM experience and prior automotive service or customer service experience are preferred or a plus.

About the employer

Gay Buick GMC is hiring for this role. Industry: New Car Dealers. Sector: 44.