Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Birmingham, AL, with a stated salary range of $50,000–$60,000 per year. The position supports Kurt Adams – State Farm Agent and the agency’s customer service and growth. The representative handles customer inquiries and policy updates, processes claims and follows up, and maintains accurate interaction records. The role helps reinforce customer experiences and supports the needs of community members served by the agency.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

birmingham al

kurt adams

insurance agency

customer inquiries

policy information

policy updates

claims processing

$50,000–$60,000 per year

license reimbursement

performance bonus

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Life insurance, license reimbursement, performance-based bonus, competitive salary, flexible schedule, advancement opportunities, paid time off, and training and development.

Why this role

The posting lists license reimbursement, performance-based bonuses, training and development, and advancement opportunities.

About the employer

Kurt Adams - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.