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Customer Care Manager — State Farm Agent Team Member

Bill Knight - State Farm Agent · Denver, CO · Customer service operations

Compensation

$55k – $80k /yr

Employment type

Full-time

Work setting

On-site

Location

Denver, CO

Schedule

Day shift

Posted

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Job overview

The Customer Care Manager — State Farm Agent Team Member works in-office in Denver, CO. The stated base salary is $55,000–$80,000+ per year, with commissions and performance bonuses. The role leads customer service operations at a second-generation State Farm agency. This manager oversees client interactions, policy questions, claims support, billing, and team performance to strengthen customer relationships and support the agency’s service and growth goals.

What you'll do

  • Lead daily customer service operations
  • oversee client interactions, policy questions, claims support, and billing
  • manage team performance
  • build lasting client relationships.

What we're looking for

Skills & competencies
customer care manager
state farm agent team member
full-time
denver co
bill knight state farm agent
customer service
insurance
team leadership
claims support
policy questions
billing
$55k–$80k+
Work arrangement
  • Weekend coverage required

Benefits & perks

  • 401(k) matching
  • agency pays 50% of major medical premium
  • fully paid supplemental life and health policies
  • paid time off
  • paid training and development
  • advancement opportunities
  • performance bonuses.

Why this role

The posting describes a second-generation agency entering its 10th year and lists 401(k) matching, health insurance, paid time off, training and development, and advancement opportunities.

About the employer

Bill Knight - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.

Additional details

Industry sector
52
Industry
Insurance Agencies and Brokerages
Occupation code
11-9199.00
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